Step 1:
You will be given a unique security code
which
you will enter in the field below and click the
"Request Online Support" button to initiate the
screen-sharing session.
Step 2: You are prompted to download a small
virus-free plug-in.
Step 3: With your permission, your support
representative can view your screen and share
control of your mouse and keyboard.
Step 4: You are in full control of your computer at all times. You always have overriding control of your mouse and keyboard, and you can end the screen-sharing session at any time.
| 
